The protection of privacy and personal data is a fundamental issue for the Casa do Alto da Barrosena (owned by Wondercash, Lda, NIF: 510136508 with registered office at Rua Barão Forrester 790, 4050-272 Porto) . Our website can be browsed without any indication of personal data. However, there may be services and features of our website that may require personal data from customers, as well as the processing of such data. If the collection and processing of this personal data is necessary, it will only be carried out with your consent. The collection and processing of personal data will always be in accordance with the General Data Protection Regulation (GDPR).
We advise you to read this Privacy Policy and any updates to it.
The person responsible for collecting and processing personal data for the purposes of the GDPR is Alto da Barrosena House
The data protection officer is: mail@casacerveira.com. For any matter relating to personal data, please contact our data protection officer.
Personal data is collected with your consent or in the context of commercial relations with Alto da Barrosena Housein writing, orally or via our website.
In cases where the law requires processing and storage for exact periods, such as 10 years for data needed by the Tax Authority or 7 years to combat money laundering and terrorist financing, we have a legal obligation to respect these periods. In all other cases, the data will only be stored for as long as we maintain a contractual relationship, except by consent or to ensure rights and duties related to the contract that still require such data, even in this case it will only be stored for the period strictly necessary to fulfil the respective purposes.
Right to Information - to be informed about what personal data is being processed;
Right of Access - the right to obtain confirmation of what personal data is being processed and information about it, such as the purposes for which it is being processed, storage periods, etc.
Right of Rectification - the right to request the rectification of inaccurate personal data or to request that incomplete personal data be completed, such as address, VAT number, e-mail address, telephone contact details or others.
Right to erasure or "right to be forgotten" - the right to have your personal data erased if there are no valid grounds for retaining it, such as when the data has to be retained to fulfil a legal obligation or because legal proceedings are underway;
Right to restriction of processing - the data subject has the right to obtain the restriction of data processing;
Right to Portability - the right to receive the data you have provided us with in a commonly used, machine-readable digital format or to request that your data be transmitted directly to another organisation that becomes the new controller of your personal data, but in this case only if it is technically possible.
Right to Withdraw Consent or Right to Object - the right to object or withdraw your consent at any time to data processing, for example in the case of data processing for marketing purposes, provided that legitimate interests do not outweigh your interests, rights and freedoms, such as the defence of a right in legal proceedings;
Profiling and Automated Decisions - we may profile customers based, for example, on their personal preferences or interests, in particular to provide services, increase the quality and experience of products and services or tailor direct marketing communications, provided that such processing is necessary for the conclusion or performance of the contract between the data subject and the customer. Alto da Barrosena HouseThis is based on the consent of the data subject. Where the processing of personal data, including processing for profiling, is exclusively automatic (without human intervention) and is likely to have legal effects or significantly affect you, you shall have the right not to be subject to any decision based on such automatic processing, subject to the exceptions provided for by law, and you shall have the right that Alto da Barrosena House take appropriate measures to safeguard their rights and freedoms and legitimate interests, including the right to have human intervention in decision-making by Alto da Barrosena HouseYou have the right to express your point of view or contest the decision taken on the basis of the automated processing of personal data.
The exercise of rights is free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged taking into account the costs.
In order to exercise your rights, you should contact Alto da Barrosena House. The exception is the right to withdraw consent/oppose - which, if the consent in question has been provided in digital form, can be exercised via the following e-mail address: mail@casacerveira.com.
Requests must be answered within a maximum of 30 days, unless the request is particularly complex.
a) What are cookies?
The website uses cookies, which are small files stored on your computer, to improve your experience. Through the use of cookies, we are able to offer faster and more efficient browsing, with functionalities that would not be available without the use of cookies. It makes it possible to recognise users in order to make it easier for them to use the website, for example users do not have to enter information every time they visit the website.
b) What are cookies for?
Cookies are used to help determine the usefulness, interest and number of uses of its websites, enabling faster and more efficient browsing by eliminating the need to repeatedly enter the same information.
c) What kind of cookies are there?
There are two groups of cookies that can be used:
Permanent cookies - these are cookies that are stored in the browser on your access devices (PC, mobile and tablet) and are used whenever you visit one of our websites again. They are generally used to direct browsing to the user's interests, allowing us to provide a more personalised service.
Session cookies - these are temporary cookies that remain in your browser's cookie file until you leave the website. The information obtained by these cookies is used to analyse web traffic patterns, allowing us to identify problems and provide a better browsing experience.
d) What do we use cookies for?
Strictly necessary cookies - allow you to browse the website and use its applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.
Analytical cookies - these are used anonymously to create and analyse statistics in order to improve the functioning of the website.
Functionality cookies - these store the user's preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.
Third-party cookies - measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalise a widget with user data.
Advertising cookies - target advertising according to the interests of each user, in order to direct advertising campaigns according to users' tastes, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website's organisation.
e) How can you manage cookies?
All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in their browser. You can configure cookies in the "options" or "preferences" menu of your browser.
Please note, however, that disabling cookies may prevent some web services from working properly, affecting, partially or totally, navigation on the website.
