{"id":16007,"date":"2024-03-14T14:30:23","date_gmt":"2024-03-14T14:30:23","guid":{"rendered":"http:\/\/localhost\/casacerveira\/?page_id=16007"},"modified":"2024-07-08T11:47:26","modified_gmt":"2024-07-08T11:47:26","slug":"termos-de-servico","status":"publish","type":"page","link":"https:\/\/casacerveira.com\/en\/termos-de-servico\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"

Scope of application<\/strong>,<\/span><\/p>\n\n\n\n

The terms and conditions contained in this document shall apply to the relationship between the visitor (hereinafter referred to as the \u2018Client\u2019) and CASA DO ALTO DA BARROSENA (owned by Wondercash, Lda, NIF: 510136508 with registered office at Rua Bar\u00e3o Forrester 790, 4050-272 Porto) from the moment the booking is requested until the moment the period of accommodation at CASA DO ALTO DA BARROSENA ends. Where these Terms and Conditions do not apply, the Portuguese legislation in force shall apply.<\/p>\n\n\n\n

1. Celebration of contract<\/strong><\/p>\n\n\n\n

1. When requesting a reservation, the Client makes an offer of accommodation to CASA DO ALTO DA BARROSENA. If there is availability, CASA DO ALTO DA BARROSENA will provide the Client with a booking code.<\/p>\n\n\n\n

2. The Client is hereby informed that bookings at CASA DO ALTO DA BARROSENA made through third parties (tour operators or on internet house booking portals) result in a different booking code being issued than the one issued directly by CASA DO ALTO DA BARROSENA, which is, however, equally valid.<\/p>\n\n\n\n

3. Booking requests made directly to CASA DO ALTO DA BARROSENA or through third parties are not binding and do not oblige CASA DO ALTO DA BARROSENA to enter into a contract with the Client. CASA DO ALTO DA BARROSENA will always have the right to refuse to enter into a contract and to make a house available at its sole discretion.<\/p>\n\n\n\n

4. CASA DO ALTO DA BARROSENA only guarantees the Client the availability of accommodation in the category booked.<\/p>\n\n\n\n

2. Cancellation<\/strong><\/p>\n\n\n\n

Cancellations are fully refundable up to 48 hours before check-in, after which a fee of 50% of the initial booking will be charged.  
CANCELLATIONS ON THE DAY OF CHECK-IN ARE NON-REFUNDABLE. <\/p>\n\n\n\n

\u200b3. Arrival and departure<\/strong><\/p>\n\n\n\n

\u200b1. A CASA DO ALTO DA BARROSENA disponibilizar\u00e1 ao Cliente um alojamento a partir da data de chegada ou, caso o Cliente n\u00e3o tenha feito reserva e contrate a CASA DO ALTO DA BARROSENA no alojamento de acordo com a disponibilidade do alojamento, em princ\u00edpio a partir das 15 horas e, o mais tardar, a partir das 19\u00a0horas do dia de entrada no alojamento.<\/p>\n\n\n\n

2. On arrival at the accommodation, the Customer must immediately pay the price due for the number of nights' stay and additional services.<\/p>\n\n\n\n

3. Upon full payment of the price, CASA DO ALTO DA BARROSENA will provide the Client with an access key to the accommodation, which will be kept for the duration of the contracted stay.<\/p>\n\n\n\n

4. On the date of departure, the Client must leave the accommodation unoccupied of people and goods and undamaged by 11am.<\/p>\n\n\n\n

5. If the accommodation is not vacated by 11 a.m. on the day of departure, you will immediately be charged compensation corresponding to the price of a one-night stay in the accommodation, and you will only be entitled to use it during this period if it is available, otherwise you will have to pay the compensation and vacate the accommodation as soon as possible.<\/p>\n\n\n\n

4. Animals<\/strong><\/p>\n\n\n\n

1. The presence of animals in CASA DO ALTO DA BARROSENA is authorised.<\/p>\n\n\n\n

\u200b5. Terms of use<\/strong><\/p>\n\n\n\n

1. Only the persons named on the accommodation booking will be entitled to use the accommodation.<\/p>\n\n\n\n

2. Customers must treat the accommodation with care and consideration.<\/p>\n\n\n\n

3. The Customer must abide by the accommodation rules displayed on the premises, if applicable, which also form part of the accommodation contract.<\/p>\n\n\n\n

\u200b4. O Cliente \u00e9 fortemente recomendado a n\u00e3o manter ou sair sem qualquer dinheiro, joias, objetos de valor ou outros itens valiosos deixados no alojamento ou em ve\u00edculos estacionados na CASA DO ALTO DA BARROSENA.<\/p>\n\n\n\n

\u200b7. A CASA DO ALTO DA BARROSENA n\u00e3o assume qualquer responsabilidade em caso de furto, perda ou deteriora\u00e7\u00e3o de objetos de valor tais como dinheiro, joias ou outros objetos de valor consider\u00e1vel caso tais eventos tenham lugar no alojamento ou no interior dos ve\u00edculos estacionados no parque de estacionamento.<\/p>\n\n\n\n

\u200b6. Access to CASA DO ALTO DA BARROSENA accommodation<\/strong><\/p>\n\n\n\n

CASA DO ALTO DA BARROSENA and its staff shall have the right to enter the accommodation during the Client's stay in order to carry out cleaning, repairs and similar work.<\/p>\n\n\n\n

\u200b7. Accommodation and other prices<\/strong><\/p>\n\n\n\n

1. The price of the stay to be paid by the Customer constitutes the consideration for making the use of the accommodation available for the period between arrival and departure.<\/p>\n\n\n\n

2. The total price of the stay will be charged per night, regardless of whether the Customer has actually made use of the accommodation or spent the night there.<\/p>\n\n\n\n

3. The applicable rates are the agreed prices or the price indicated in the price list in force on the date the contract is signed. CASA DO ALTO DA BARROSENA shall have the right to increase or reduce prices if a period of more than 20 days elapses between the date of booking by the Client and the date of arrival or if any taxes, visitor contributions or other charges are changed or introduced.<\/p>\n\n\n\n

4. The fees and amounts indicated in the terms and the accommodation contract are all inclusive of VAT, unless expressly stated otherwise.<\/p>\n\n\n\n

\u200b<\/strong>8. Payment terms<\/strong><\/p>\n\n\n\n

1. The cost of the stay and the price of additional services must be paid in advance when the Client arrives at the accommodation, regardless of the date of invoicing.<\/p>\n\n\n\n

2. CASA DO ALTO DA BARROSENA accepts payment by bank transfer (IBAN PT50 0033 0000 45419697780 05 BIC\/SWIFT BCOMPTPL), PayPal. Other payment methods will only be permitted in exceptional cases, with the timely consent of CASA DO ALTO DA BARROSENA.<\/p>\n\n\n\n

9. Complaints about material defects<\/strong><\/p>\n\n\n\n

1. The Customer must inspect the accommodation upon arrival and immediately report any defects found.<\/p>\n\n\n\n

2. Any defects arising during the stay must be reported to the accommodation as soon as the Client becomes aware of them.<\/p>\n\n\n\n

3. If it is found that there is a defect in the Customer's accommodation, CASA DO ALTO DA BARROSENA has the right to choose between repairing it and rehousing the Customer in other accommodation that it has available.<\/p>\n\n\n\n

4. For the aforementioned purposes, only serious defects likely to jeopardise the level of service and quality of CASA DO ALTO DA BARROSENA will be considered, and CASA DO ALTO DA BARROSENA will not be obliged to take any action in the event of complaints that are irrelevant, unreasonable or relate to details that do not conflict with the minimum level of service contracted.<\/p>\n\n\n\n

5. If CASA DO ALTO DA BARROSENA does not have the means to repair the relevant defect or replace the Client's accommodation, the Client may only terminate the contract and receive the price paid for the accommodation, and may claim nothing further from CASA DO ALTO DA BARROSENA in any capacity whatsoever.<\/p>\n\n\n\n

10. Responsibility on the part of CASA DO ALTO DA BARROSENA<\/strong><\/p>\n\n\n\n

1. CASA DO ALTO DA BARROSENA shall only be liable for damages or losses incurred by the Client when such events result from the fault of CASA DO ALTO DA BARROSENA.<\/p>\n\n\n\n

2. CASA DO ALTO DA BARROSENA assumes no responsibility for loss of data provided by the Client in the event of electronic transmission of payment data and is only liable to the Client in the event of culpable behaviour.<\/p>\n\n\n\n

3. CASA DO ALTO DA BARROSENA accepts no responsibility for damage or accidents occurring inside the accommodation or any part of the accommodation unless such accidents are due to the fault of CASA DO ALTO DA BARROSENA.<\/p>\n\n\n\n

4. CASA DO ALTO DA BARROSENA shall not be held liable to the Client in the event of a delay in making the accommodation available, provided that there is a valid reason for not making it available on time.<\/p>\n\n\n\n

5. For the purposes of the previous paragraph, valid reasons that make it impossible or more difficult to provide accommodation will be considered, such as strikes, blockades, natural disasters, accidents at the accommodation itself.<\/p>\n\n\n\n

6. In the event of a delay in making the accommodation available beyond 7pm on the day of booking, the Client may freely terminate the contract without being entitled to claim any compensation whatsoever from CASA DO ALTO DA BARROSENA.<\/p>\n\n\n\n

7. CASA DO ALTO DA BARROSENA does not accept any responsibility for acts carried out by any employee of the accommodation, unless the employee is in their normal working hours, duly identified and in uniform as an employee of the company.<\/p>\n\n\n\n

8. CASA DO ALTO DA BARROSENA assumes no liability whatsoever and cannot in any event be held liable for failure to fulfil ancillary obligations.<\/p>\n\n\n\n

9. CASA DO ALTO DA BARROSENA cannot in any case be held responsible for the act or omission of any other Client, even if this is likely to cause damage or harm to another Client of the accommodation. Any and all damage caused to third parties by accommodation Clients shall be the sole responsibility of the latter and completely outside the control of CASA DO ALTO DA BARROSENA.<\/p>\n\n\n\n

10. CASA DO ALTO DA BARROSENA shall not be liable to the Client for any loss of profits or indirect losses even if they result from failure to fulfil a principal obligation.<\/p>\n\n\n\n

11. Duty to notify<\/strong><\/p>\n\n\n\n

In the event of theft or damage to property or, in the event of fire, water damage or other damage to the accommodation, the Client must immediately inform the accommodation staff and do everything possible to help resolve the theft or repair the damage.<\/p>\n\n\n\n

12. Termination of accommodation contract<\/strong><\/p>\n\n\n\n

1. CASA DO ALTO DA BARROSENA has the right to terminate the accommodation contract if the Client fails to pay the price in full and on time when it is due or fails to provide the required guarantee.<\/p>\n\n\n\n

2. Any contracting party may summarily terminate the accommodation contract for just cause.<\/p>\n\n\n\n

3. CASA DO ALTO DA BARROSENA shall have the right to immediately terminate the accommodation contract for just cause if the Client engages in any behaviour that affects the good coexistence, quiet or hygiene of the accommodation, namely if during his\/her stay in the accommodation, the Client is under the influence of drugs or alcohol, uses the accommodation for prostitution, acts offensively towards the staff of the accommodation or other clients of CASA DO ALTO DA BARROSENA, disturbs the peace of other clients of the accommodation, or, in the past, has made malicious false bookings and\/or damaged or destroyed the accommodation or its facilities.<\/p>\n\n\n\n

13. Data protection<\/strong><\/p>\n\n\n\n

1. The Client is informed that their personal data will be stored and processed by CASA DO ALTO DA BARROSENA in accordance with the Law, for the purposes of executing the contract, for services to the Client and for its own advertising campaigns.<\/p>\n\n\n\n

\u200b2. O Cliente confere \u00e0 CASA DO ALTO DA BARROSENA o direito de utilizar empresas associadas e selecionados prestadores de servi\u00e7os para realizar o processamento de dados e o direito de transmitir esses dados pessoais ao abrigo desta sec\u00e7\u00e3o para as empresas que lhes permitam armazenar e processar.<\/p>\n\n\n\n

3. The Client has the right to object at any time to the use of personal data for advertising purposes and must inform CASA DO ALTO DA BARROSENA in writing of their intention to do so.<\/p>\n\n\n\n

4. Unless otherwise provided by law, the Customer's personal data must be deleted when the hosting contract ends and the legal retention periods have expired.<\/p>\n\n\n\n

\u200b14. General provisions<\/strong><\/p>\n\n\n\n

1. The Terms and Conditions regulate the Customer's stay in the accommodation and its use.<\/p>\n\n\n\n

2. No verbal agreement has been reached during the course of the accommodation contract, and any changes to the contract between the parties must necessarily be made in a written document signed by both parties, unless it is a unilateral declaration, in which case it must be made in a written document signed by the issuer.<\/p>\n\n\n\n

 3. CASA DO ALTO DA BARROSENA shall have the right to have third parties fulfil its obligations under and within the scope of the accommodation contract.<\/p>\n\n\n\n

4. The invalidity of one or more of the preceding provisions shall not affect the validity of the remaining provisions. The invalid provision will be replaced by the valid provision, as close as possible to the commercial and legal intentions of the parties or if this is not possible under current Portuguese legislation.<\/p>\n\n\n\n

15. APPLICABLE LAW AND JURISDICTION<\/strong>

The Terms of Use, as well as the User's relationship with the company in accordance with them, are governed by the applicable laws of the Portuguese Republic. The User and the company agree to submit the resolution of any legal issues arising from the Terms of Use to the exclusive jurisdiction of the courts of the district of Porto, without prejudice to the applicable mandatory legal rules. Notwithstanding the above, the company may apply precautionary measures (or equivalent types of urgent legal redress) in any jurisdiction.<\/p>","protected":false},"excerpt":{"rendered":"

\u00c2mbito de aplica\u00e7\u00e3o, Os termos e condi\u00e7\u00f5es constantes do presente documento aplicar-se-\u00e3o \u00e0 rela\u00e7\u00e3o entre o visitante (doravante denominado \u201cCliente\u201d) e a CASA DO ALTO DA BARROSENA (detida por Wondercash, Lda, NIF: 510136508 com sede em Rua Bar\u00e3o Forrester 790, 4050-272 Porto) desde o momento em que a reserva \u00e9 solicitada e at\u00e9 ao momento em […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16007","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/casacerveira.com\/en\/wp-json\/wp\/v2\/pages\/16007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casacerveira.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casacerveira.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casacerveira.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casacerveira.com\/en\/wp-json\/wp\/v2\/comments?post=16007"}],"version-history":[{"count":5,"href":"https:\/\/casacerveira.com\/en\/wp-json\/wp\/v2\/pages\/16007\/revisions"}],"predecessor-version":[{"id":16388,"href":"https:\/\/casacerveira.com\/en\/wp-json\/wp\/v2\/pages\/16007\/revisions\/16388"}],"wp:attachment":[{"href":"https:\/\/casacerveira.com\/en\/wp-json\/wp\/v2\/media?parent=16007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}